Culture matters. It is the thing that attracts people to attend your church and join the team. Building a remarkable culture is not just about the warm and fuzzy things. There are principles that guide the creation of a healthy culture. In her engaging and informative style, Dee Ann Turner brings her decades of experience as Chick-Fil-A’s Vice President of Talent, overseeing the culture of the $10.5 billion company, to this conversation on how pastors and churches can have a world class culture that accelerates their mission.

An author, speaker, and 33-year veteran at Chick-fil-A, Dee Ann Turner was selected as the company’s first female officer, serving as the Vice President of Talent and responsible for selecting thousands of franchisees and corporate staff members. During her long career she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems.